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Qualidade da gestao hospitalar. Parâmetros de qualidade

Listed author(s):
  • Marcia Andréa Lopes dos Santos
  • Luciane da Silva Gomes
Registered author(s):

    A contemporaneidade vem construindo inúmeras transformações nas práticas institucionais, apresentando-lhes múltiplos desafios. Dentre eles, se encontra o referente à gestão de qualidade em instituições hospitalares. Neste estudo, procurou-se aproximar duas concepções fundamentais do processo de transformações – a gestão e a qualidade. Explorou-se a produção existente, principalmente, na área da saúde a respeito desse binômio conceitual. Por meio de pesquisa bibliográfica, construiu-se quadro teórico elucidativo desses desafios que centralizam a visão e a missão da organização hospitalar, subsidiando-o no pensamento de diferentes autores. Como proposta anunciada no título, o trabalho apresenta os parâmetros de qualidade da gestão hospitalar.

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    Article provided by Grupo (Universidad de Málaga) in its journal Contribuciones a la Economía.

    Volume (Year): (2009)
    Issue (Month): 2009-11 (November)

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    Handle: RePEc:erv:contri:y:2009:i:2009-11:15
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