Information Management in Times of Extraordinary Threats

Purpose: The aim of the article is a multi-level analysis of information management in the face of extraordinary terrorist threats. Design/methodology/approach: The aim of the research was achieved by applying the methodology of theoretical and empirical research on the phenomenon of disinformation in Poland. Due to the variety of disruptions in the infosphere and the adopted framework for analyzing the phenomenon, theoretical research covered both management issues, applicable legal regulations, and issues related to security and social order. However, empirical research included groups of internally coherent entities whose functioning and development are based on professional knowledge (police officers) and heterogeneous groups (students). Findings: The research conducted proved that information management requires a specialized and organized information system. Information management can provide numerous benefits as long as the information is accurate, complete and up-to-date. Failure to meet these assumptions may lead to disinformation. Disinformation processes intensify especially in times of extraordinary threats, including those of a terrorist nature, and this has economic, political, social and health consequences. In order to effectively counteract disinformation, it is necessary to introduce systemic solutions. Practical implications: The research results may be an indication for central and local authorities, non-governmental organizations, educational institutions and other entities responsible for building civil society. One of the foundations of developed civil societies is the ability to communicate and trust. Due to the strong and long-term impact of disinformation, these values disappear. Disinformation is often a way of managing information in autocratic (despotic) systems. Therefore, it seems that education in the area of critical thinking skills and verification of received information is necessary to ensure communities based on democratic principles. Originality/Value: In considerations on information management in times of extraordinary threats, an innovative combination of aspects from the field of management and quality sciences, legal and social aspects was used. It is unheard of in Polish and foreign literature devoted to extraordinary terrorist threats. This approach to the problem allows for a broad analysis of the phenomenon, while filling the information gap in this area.