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Factors Influencing Tourist Satisfaction at a Biosphere Reserve: The Case of Ca Mau Cape, Vietnam

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  • Trong Nhan Nguyen

    (Can Tho University, Vietnam)

  • Dao Thien Ly Tran

    (Can Tho University, Vietnam)

  • My Tien Ly

    (Can Tho University, Vietnam)

  • Thanh Xuan Duong

    (Tay Do University, Vietnam)

Abstract

Motivating sustainable economic development is one of the essential functions of biosphere reserves. Ecotourism and responsible tourism are effective tools that enable biosphere reserves to fulfill this function. Tourist satisfaction acts as a crucial catalyst for tourism at biosphere reserve destinations. This study aims to analyze the factors within the biosphere reserve that influence tourist satisfaction. The results of a multivariate regression analysis based on data from 150 observations indicate that multiple factors simultaneously impact tourist satisfaction. These factors include security and safety, tourism facilities, infrastructure, service pricing, tourism resources, and service staff. Based on the research findings, practical implications are proposed to enhance destination quality and improve tourist satisfaction.

Suggested Citation

  • Trong Nhan Nguyen & Dao Thien Ly Tran & My Tien Ly & Thanh Xuan Duong, 2025. "Factors Influencing Tourist Satisfaction at a Biosphere Reserve: The Case of Ca Mau Cape, Vietnam," European Journal of Humanities and Social Sciences, European Open Science, vol. 5(1), pages 1-7, January.
    • Handle: RePEc:epw:social:v:5:y:2025:i:1:id:18583
    DOI: 10.24018/ejsocial.2025.5.1.583
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