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Organizational Commitment in the Cross-functional Relation: Case of the Moroccan Hospital Supply Chain

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  • Mustapha Bouachouch
  • Hicham Lamrabet

Abstract

In recent years, the environment of health systems has been changing particularly with the rapid progression of the COVID-19 pandemic. Indeed, since February 2020, the COVID-19 has constituted a major challenge for the health system, in general, and an organizational challenge for all hospitals, in particular, where the quality of inter-functional relationships plays an essential role. Thus, the internal services of the hospital require critical interactions in order to anticipate a significant influx of patients. In this perspective, this research aims to conceptualize the hospital as a Hospital Supply Chain (HSC) and explore the causal relationship between organizational commitment and cross-functional relationships in the HSC context. In doing so, the analysis of the literature makes it possible to deduce a series of propositions. In this sense, an exploratory qualitative study, based on semi-structured interviews, makes it possible to compare our theoretical framework with the empirical framework.

Suggested Citation

  • Mustapha Bouachouch & Hicham Lamrabet, 2022. "Organizational Commitment in the Cross-functional Relation: Case of the Moroccan Hospital Supply Chain," European Journal of Humanities and Social Sciences, European Open Science, vol. 2(1), pages 48-56, January.
    • Handle: RePEc:epw:social:v:2:y:2022:i:1:id:18052
    DOI: 10.24018/ejsocial.2022.2.1.52
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    References listed on IDEAS

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    1. Mustapha Bouachouch & Fatima Ouazzani Chahdi, 2015. "The Effect of Information Exchange on Inter-Functional Coordination within Hospital Supply Chain: Case of Moroccan University Hospital," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(1), pages 107-126, January.
    2. Mary Beth Pinto & Jeffrey K. Pinto & John E. Prescott, 1993. "Antecedents and Consequences of Project Team Cross-Functional Cooperation," Management Science, INFORMS, vol. 39(10), pages 1281-1297, October.
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