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Management Proposal for Consumable Item Control in an Electronic Company Using Concept of Human Reliability and Quality Tools

Author

Listed:
  • Polyana Almeida da Silva

    (Federal University of Amazonas, Brazil)

  • Marcelo Albuquerque de Oliveira

    (Federal University of Amazonas, Brazil)

  • Gabriela de Mattos Veroneze

    (Federal University of Amazonas, Brazil)

  • Camila Maria Costa da Silva

    (Federal University of Amazonas, Brazil)

Abstract

This paper will bring a new proposal for the management and control of consumable items in an electronic company at Manaus Industrial Pole, using the concept of human reliability in order to reach a best efficiency of the activities carried out by the coating station operators and also the use of tools like control charts, Ishikawa diagram, 5W2H, and PDCA which when are combined result in the understanding of the problem and also a better management method in the current situation.

Suggested Citation

  • Polyana Almeida da Silva & Marcelo Albuquerque de Oliveira & Gabriela de Mattos Veroneze & Camila Maria Costa da Silva, 2021. "Management Proposal for Consumable Item Control in an Electronic Company Using Concept of Human Reliability and Quality Tools," European Journal of Engineering and Technology Research, European Open Science, vol. 6(6), pages 145-153, September.
    • Handle: RePEc:epw:ejeng0:v:6:y:2021:i:6:id:62570
    DOI: 10.24018/ejeng.2021.6.6.2570
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