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Data Mining and Data Analytics for Analysing Customer Churn Rate

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  • Sharan Kumar Paratala Rajagopal

    (Capgemini America Inc., USA)

Abstract

This research paper describes how to determine the various factors impacting the customers churn rate in telecom industry. And what factors impact customer to move from one telecom source to another. Using data analytics and data mining will analyze the factors for churn rate.

Suggested Citation

  • Sharan Kumar Paratala Rajagopal, 2020. "Data Mining and Data Analytics for Analysing Customer Churn Rate," European Journal of Electrical Engineering and Computer Science, European Open Science, vol. 4(4), July.
    • Handle: RePEc:epw:ejece0:v:4:y:2020:i:4:id:19231
    DOI: 10.24018/ejece.2020.4.4.231
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