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Conceptual Model for Cashless Society: A Literature Synthesis

Author

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  • Raden Aswin Rahadi

    (Institut Teknologi Bandung, Indonesia.)

  • Yunieta Anny Nainggolan

    (Institut Teknologi Bandung, Indonesia.)

  • Kurnia Fajar Afgani

    (Institut Teknologi Bandung, Indonesia.)

  • Yusliza Mohd Yusoff

    (Universiti Malaysia Terengganu, Malaysia.)

  • Zikri Muhammad

    (Universiti Malaysia Terengganu, Malaysia.)

  • Chynthia Angelina

    (Institut Teknologi Bandung, Indonesia.)

  • Khalid Farooq

    (Universiti Malaysia Terengganu, Malaysia.)

Abstract

This study provides a review of 50 number of papers, the synthesis and thus develops a comprehensive conceptual model for developing a cashless society in a country. Based on our analysis, factors such as performance expectancy, effort expectancy, facilitating conditions, perceived risk, price value, perceived security, habit, trust, and social influence, all are affecting the use behavior of a customers. Future studies using quantitative and qualitative methods can be conducted based on the proposed conceptual model.

Suggested Citation

  • Raden Aswin Rahadi & Yunieta Anny Nainggolan & Kurnia Fajar Afgani & Yusliza Mohd Yusoff & Zikri Muhammad & Chynthia Angelina & Khalid Farooq, 2020. "Conceptual Model for Cashless Society: A Literature Synthesis," European Journal of Business and Management Research, European Open Science, vol. 5(3), May.
    • Handle: RePEc:epw:ejbmr0:v:5:y:2020:i:3:id:50343
    DOI: 10.24018/ejbmr.2020.5.3.343
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