Enhancing Employee’s Capability Maturity Level in Iran’s Oil Company

The present study aimed to explore and evaluate employee’s capability maturity level and propose a solution to enhance it at Iran’s Oil Company. It was conducted through descriptive-field and cross-sectional method. The statistical population included 269 employees who were selected through simple random sampling and the sample size was estimated using Cochran formula. Curtis standard questionnaire was employed for data collection. Face validity and content validity of the questionnaire were confirmed by several experts including the management professors and managers of the mentioned company. Reliability of the questionnaire was confirmed through Cronbach's alpha coefficient which was equal to 0.89. Having analyzed the research questions, the findings revealed that maturity level of employees is totally weak from the third level onward. Therefore, maturity of employees is at the second level of maturity model, i.e. this company has defined and executed its primary and repeatable processes. Likewise, one-sample t-test for each level showed that status of dimensions in the second level was more than the average level (mean was equal to 3.54 and the significance level was less than 0.05) and it was less than the desirable level in other levels (2.69, 2.61, and 2.59 respectively).