IDEAS home Printed from https://ideas.repec.org/a/eph/journl/v3y2008i2n4.html
   My bibliography  Save this article

The importance of loyalty of highly performing employees for organizational performance

Author

Listed:
  • Ioana-Lavinia RASCA

    (Institute for Business and Public Administration from Bucharest - ASEBUSS)

  • Alecxandrina DEACONU

    (Academy of Economic Studies, Bucharest)

Abstract

Competition, and efforts to increase market share and profits, made leaders of more and more companies around the world, including Romania, aware that competent and dedicated employees are the key factor in getting and retaining customers’ loyalty. Despite the efforts that managers put in strategies for retaining employees, surveys show that most of the CEOs report that employee turnover increased dramatically in the last three years. In this paper, we try to find some answers to the question: “How can leaders retain high performers in the organization?” Employee satisfaction is, in our opinion, one important answer. Research performed in Romania by GFK, starting with 2005, confirm the results released by the international studies. Romanian employees appreciated respect, recognition, challenging work as being more important than fair payment. That is why we presented in the paper some methods that are meant at increasing employees’ satisfaction and loyalty.

Suggested Citation

  • Ioana-Lavinia RASCA & Alecxandrina DEACONU, 2008. "The importance of loyalty of highly performing employees for organizational performance," Management & Marketing, Economic Publishing House, vol. 3(2), Summer.
  • Handle: RePEc:eph:journl:v:3:y:2008:i:2:n:4
    as

    Download full text from publisher

    File URL: http://www.managementmarketing.ro/pdf/articole/101.pdf
    Download Restriction: no

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Alina CIOBANU, 2015. "Civil Servants' Recruitment And Selection Practices In European Union Member States," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(3), pages 21-33, September.

    More about this item

    Keywords

    loyalty; competence; motivation; satisfaction; reward.;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eph:journl:v:3:y:2008:i:2:n:4. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Simona Vasilache). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.