Crime script for mandate fraud

Purpose - The purpose of this paper is to critically analyse research surrounding mandate fraud and to devise a crime script identifying the crime commission process. It is hoped this will assist in standardising investigation of mandate fraud by law enforcement. Design/methodology/approach - The design of this paper follows on from the approach taken by vanHardeveldet al.(2017) in identifying a cybercrime script for carding activity. The current environment surrounding the investigation of digital fraud in the UK is examined through a review of the existing literature. Analysis of the crime commission process for mandate fraud is then outlined in a potential crime script identifying possible intervention points for law enforcement. Findings - UK law enforcement’s current response to digital fraud is struggling to provide positive outcomes for victims. There is inconsistency in the investigative approach and practical issues surrounding how the digital fraud problem is tackled. Changing the emphasis of digital fraud investigation to focus on the money laundering networks based in the UK also needs to be considered. Standardising investigation into digital fraud by mapping out digital criminality using crime scripts and routine activity theory could be beneficial for law enforcement. The results of this process could also assist in effectively identifying where law enforcement resources may be best deployed to solve some of the practical issues highlighted. Originality/value - There is little literature directly focused on a crime script for mandate fraud. This is despite it being a significant contributor to fraud losses in the UK. For law enforcement, both digital and financial investigation skill sets are required to investigate such offences. Therefore, mapping the crime commission process has significant value for clearly identifying investigative intervention points.