IDEAS home Printed from https://ideas.repec.org/a/eme/ijppmp/v62y2013i5p514-533.html
   My bibliography  Save this article

Performance measurement practices in software ecosystem

Author

Listed:
  • Amel Ben Hadj Salem Mhamdia

Abstract

Purpose - – This paper aims to present the results of a survey study on performance and healthiness measurement practices in a Tunisian software ecosystem. The study evaluates the five dimensions of software ecosystem healthiness: robustness, productivity, interoperability, stakeholder's (customer and employee) satisfaction and creativity in the Tunisian context. Design/methodology/approach - – In this research a questionnaire was developed and distributed to the 150 Tunisian software ecosystem partners. Findings - – The results of this study show that managers should analyze the robustness, productivity, interoperability, stakeholder's (customer and employee) satisfaction and creativity measures simultaneously in order to enhance the quality of the decision-making process. Research limitations/implications - – In this study, one software ecosystem and 60 partners were examined. Future research should increase the number of respondents and the software ecosystem in order to generalize these results. Originality/value - – This paper is unique in reflecting the general practices and perceptions of software ecosystem organizations on performance and healthiness measures in Tunisia.

Suggested Citation

  • Amel Ben Hadj Salem Mhamdia, 2013. "Performance measurement practices in software ecosystem," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 62(5), pages 514-533, July.
    • Handle: RePEc:eme:ijppmp:v:62:y:2013:i:5:p:514-533
    DOI: 10.1108/IJPPM-09-2012-0097
    as

    Download full text from publisher

    File URL: https://www.emerald.com/insight/content/doi/10.1108/IJPPM-09-2012-0097/full/html?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://www.emerald.com/insight/content/doi/10.1108/IJPPM-09-2012-0097/full/pdf?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1108/IJPPM-09-2012-0097?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eme:ijppmp:v:62:y:2013:i:5:p:514-533. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Emerald Support (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.