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A review on supply chain performance measures and metrics: 2000‐2011

Author

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  • P.R.C. Gopal
  • Jitesh Thakkar

Abstract

Purpose - The paper reports a comprehensive review of supply chain performance measurement systems and raises a set of research issues leading to selected research questions. Design/methodology/approach - The articles which have been published in selected peer‐reviewed international journals in the last ten years were collected by using databases Scopus and ISI Web of Knowledge. The articles were scrutinized based on authors' perspective analysis (using supply chain measures and metrics, and enhancing supply chain performance as the key perspectives). The articles contributing significantly in the domain of supply chain measures and metrics were selected for final review and various issues were identified. Findings - The paper argues that, despite considerable evidence from the literature in supply chain performance measurement in recent years, there is a large scope for research to address the issues in supply chain performance measurement, including: characteristics of measures and metrics, benchmarking of measures, use of management practices, integration and partnership and socio‐environmental relevance. Research implications/limitations - The insights deduced in the paper are primarily based on 28 articles selected for critical review and analysis in the domain of supply chain measures and metrics and hence should be interpreted only as key concerns in the area. Originality/value - The paper reports an evaluation of 28 key articles reported in the domain of supply chain performance measurement and indicates the research opportunities in the area.

Suggested Citation

  • P.R.C. Gopal & Jitesh Thakkar, 2012. "A review on supply chain performance measures and metrics: 2000‐2011," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 61(5), pages 518-547, June.
    • Handle: RePEc:eme:ijppmp:v:61:y:2012:i:5:p:518-547
    DOI: 10.1108/17410401211232957
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    Citations

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    Cited by:

    1. Denise Ravet, 2012. "An exploration of facility location metrics in international supply chain," Post-Print hal-00747397, HAL.
    2. Azevedo, Susana & Cudney, Elizabeth A. & Grilo, António & Carvalho, Helena & Cruz-Machado, V., 2012. "The influence of eco-innovation supply chain practices on business eco-efficiency," MPRA Paper 42704, University Library of Munich, Germany.
    3. Widarti Widarti & Desfitrina Desfitrina & Zulfadhli Zulfadhli, 2020. "Business Process Life Cycle Affects Company Financial Performance: Micro, Small, and Medium Business Enterprises During The Covid-19 Period," International Journal of Economics and Financial Issues, Econjournals, vol. 10(5), pages 211-219.

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