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The effect of stress and satisfaction on productivity

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  • George Halkos
  • Dimitrios Bousinakis

Abstract

Purpose - This study aims to investigate the effects of stress and job satisfaction on the functioning of a company. It seeks to focus on factors affecting stress and job satisfaction such as number of work hours, good relations between management and employees, good function of the group and work related to employees' area of education. Design/methodology/approach - A random sample of 425 employees in the private and public sector and two stage cluster sampling is first used to collect primary data. Factor analysis is used next to identify the responsible factors for the correlation among a large number of qualitative and quantitative variables and their influence on productivity. Logistic regression is used next presenting many useful elements concerning the function of stress, satisfaction and supportive elements on productivity. Findings - As expected, increased stress leads to reduced productivity and increased satisfaction leads to increased productivity. When work begins to overlap with workers' personal life this implies a negative effect on productivity. Quality work is more related to conscientiousness and personal satisfaction than work load. Energetic and active individuals affect productivity positively. Originality/value - The paper presents a number of qualitative variables as factors representing stress and satisfaction. This is achieved using factor analysis. Next logistic regression offers the odds ratio and the corresponding probability of the effect on productivity after a change in stress and satisfaction. The empirical analysis completes the existing literature contrasting different theoretical sets of predictor variables and examining their effect on productivity. Additionally, in the study the states of stress and job satisfaction are the result of the interaction of the environment's demands with the personal characteristics.

Suggested Citation

  • George Halkos & Dimitrios Bousinakis, 2010. "The effect of stress and satisfaction on productivity," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 59(5), pages 415-431, June.
    • Handle: RePEc:eme:ijppmp:v:59:y:2010:i:5:p:415-431
    DOI: 10.1108/17410401011052869
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    Citations

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    Cited by:

    1. Lantican, Carl Anthony O., 2020. "The Influence of Ethical Leadership on Employees’ Work-Related Stress and Organizational Commitment: Evidence from a Developing Country," Journal of Economics, Management & Agricultural Development, Journal of Economics, Management & Agricultural Development (JEMAD), vol. 6(1), June.
    2. Astorquiza Bustos, Bilver Adrian & Castillo Caicedo, Maribel & Gómez Mejía, Alina, 2020. "Job stress in the labor market: an application of the fuzzy set measurement method for the Colombian case," Revista Lecturas de Economía, Universidad de Antioquia, CIE, issue No. 93, pages 189-224, July.
    3. Rožman Maja & Treven Sonja & Čančer Vesna & Cingula Marijan, 2017. "Burnout of Older and Younger Employees – The Case of Slovenia," Organizacija, Sciendo, vol. 50(1), pages 47-62, February.
    4. Ferdinando Toscano & Salvatore Zappalà, 2020. "Social Isolation and Stress as Predictors of Productivity Perception and Remote Work Satisfaction during the COVID-19 Pandemic: The Role of Concern about the Virus in a Moderated Double Mediation," Sustainability, MDPI, vol. 12(23), pages 1-14, November.
    5. Rafi, Arafat Hossain & Jeba, Jebunnesa & tabssum, Tasnim & Khan, Abdul Mahidud, 2022. "Job Preference of University Student: A Discrete Choice Experiment," MPRA Paper 118424, University Library of Munich, Germany.
    6. A. M. S. Al-Raqadi & A. Abdul Rahim & M. Masrom & B. S. N. Al-Riyami, 2017. "Cooperation and direction as potential components for controlling stress on the perceptions of improving organisation’s performance," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 8(1), pages 327-341, January.
    7. Selver YILDIZ BAĞDOĞAN & Ülviye TÜFEKÇİ YAMAN & Kadriye Burcu ÖNGEN BİLİR & Serpil AYTAÇ, 2020. "Mediator Role of Work Stress Between Burnout and Job Related Affective Wellbeing: A Case of Public Employees," Journal of Economy Culture and Society, Istanbul University, Faculty of Economics, vol. 61(1), pages 189-205, June.
    8. Russell, Helen & Maître, Bertrand & Watson, Dorothy & Fahey, Éamonn, 2018. "Job Stress and working conditions: Ireland in comparative perspective — An analysis of the European Working Conditions Survey," Research Series, Economic and Social Research Institute (ESRI), number RS84, June.
    9. Halkos, George & Bousinakis, Dimitrios, 2017. "The effect of stress and dissatisfaction on employees during crisis," Economic Analysis and Policy, Elsevier, vol. 55(C), pages 25-34.
    10. María Teresa Rodríguez-González-Moro & Juana Inés Gallego-Gómez & José Miguel Rodríguez-González-Moro & María Consolación Campillo Cano & José Miguel Rivera-Caravaca & Agustín Javier Simonelli-Muñoz, 2020. "Reliability and Validity of a Stress Scale in Public Employees from Murcia (Spain)," IJERPH, MDPI, vol. 17(23), pages 1-11, November.
    11. Angelito Boctoy & Llyla Wendy Dela Cruz & Janice Nacion & Maricel Otis & Julie Ann Sagum & Sheryl Morales, 2022. "Implementation of ‘Pet Society’ as a Stress Alleviation Program for Call Center Agents," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(9), pages 128-134, September.
    12. Patrick Pilipiec & Wim Groot & Milena Pavlova, 2020. "A Longitudinal Analysis of Job Satisfaction During a Recession in the Netherlands," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 149(1), pages 239-269, May.
    13. Otto Lenhart, 2019. "The effects of health shocks on labor market outcomes: evidence from UK panel data," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 20(1), pages 83-98, February.
    14. Cristina Borra & Francisco Gómez-García, 2016. "Wellbeing at Work and the Great Recession: The Effect of Others’ Unemployment," Journal of Happiness Studies, Springer, vol. 17(5), pages 1939-1962, October.
    15. Wilford Mawanza, 2017. "The Effects of Stress on Employee Productivity: A Perspective of Zimbabwe's Socio-Economic Dynamics of 2016," Journal of Economics and Behavioral Studies, AMH International, vol. 9(2), pages 22-32.
    16. Nguyen, Le Bao Ngoc & Kesavayuth, Dusanee & Rangkakulnuwat, Poomthan, 2022. "Effect of Locus of Control on Job Performance: Evidence from Australian Panel Data," Asian Journal of Applied Economics, Kasetsart University, Center for Applied Economics Research, vol. 29(1).
    17. Halkos, George, 2018. "Advances in Green Economy and Sustainability: Introduction," MPRA Paper 86534, University Library of Munich, Germany.
    18. HALEEM Fazal & JEHANGIR Muhammad & UL HAQ Zahoor, 2020. "Operational Perspective Of Smes Performance And Competitive Priorities Practices: Path Analytic Approach," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 15(1), pages 55-67, April.
    19. Tri Basuki Joewono & Muhamad Rizki & Jeanly Syahputri, 2021. "Does Job Satisfaction Influence the Productivity of Ride-Sourcing Drivers? A Hierarchical Structural Equation Modelling Approach for the Case of Bandung City Ride-Sourcing Drivers," Sustainability, MDPI, vol. 13(19), pages 1-17, September.
    20. Aleksynska, Mariya, 2018. "Temporary employment, work quality, and job satisfaction," Journal of Comparative Economics, Elsevier, vol. 46(3), pages 722-735.
    21. Selver YILDIZ BAĞDOĞAN & Ülviye TÜFEKÇİ YAMAN & Kadriye Burcu ÖNGEN BİLİR & Serpil AYTAÇ, 2020. "Mediator Role of Work Stress Between Burnout and Job Related Affective Wellbeing: A Case of Public Employees," Journal of Economy Culture and Society, Istanbul University, Faculty of Economics, vol. 61(0), pages 189-205, June.
    22. Nguyen Thi Thuy Linh & Teh Choon Jin & Tee Poh Kiong & Benjamin Chan Yin Fah, 2016. "Work-family conflict and employee job satisfaction: A comparison of state-owned and foreign-invested enterprises in Vietnam," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 6(4), pages 63-72, April.
    23. Rožman Maja & Tominc Polona & Grinkevich Anastasiia, 2019. "Occupational Stress, Symptoms of Burnout in the Workplace and Work Satisfaction of the Age-diverse Employees," Organizacija, Sciendo, vol. 52(1), pages 46-52, February.
    24. Halkos, George & Bousinakis, Dimitrios, 2016. "The effect of crisis on employees’ stress and dissatisfaction," MPRA Paper 70107, University Library of Munich, Germany.

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