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Six Sigma vs TQM: some perspectives from leading practitioners and academics

Author

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  • Jiju Antony

Abstract

Purpose - This paper aims to present the fundamental and critical differences between two of the most powerful philosophies of modern quality management. Design/methodology/approach - The approach taken was to form a panel of leading academics and practitioners who are familiar with both the Six Sigma and Total Quality Management (TQM) topics. Findings - The findings of the panel discussion were quite stimulating in the sense that the paper demystifies the myth that Six Sigma is an old wine in a new bottle or that it is another hot topic or flavour of the month. The author believes that this will be extremely useful to many practitioners and researchers in these fields. Research limitations/implications - The viewpoints expressed here are based on many practitioners and academics in a few countries such as the USA, Singapore, India, the UK and Korea. It is essential to collect data on this topic from a number of leading researchers and practitioners in the field from other countries and to set out a research agenda in the future. Originality/value - The paper provides an excellent resource for those people who are currently carrying out research in Six Sigma. Moreover, it is equally useful to practitioners and academics to understand the critical differences between these two powerful approaches to quality management.

Suggested Citation

  • Jiju Antony, 2009. "Six Sigma vs TQM: some perspectives from leading practitioners and academics," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 58(3), pages 274-279, March.
    • Handle: RePEc:eme:ijppmp:v:58:y:2009:i:3:p:274-279
    DOI: 10.1108/17410400910938869
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    Citations

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    Cited by:

    1. Khalid Mohummed Alomari & Ahmad Moh'd Mansour & Ahmad Ali Almohtaseb & Ali A. Salah & Khaled (M.K) Ismail Alshaketheep & Ahmad Abdullah abu Jray, 2020. "Lean Six Sigma in Jordanian Organizations," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 429-447.
    2. Fabiane Letícia Lizarelli & Jiju Antony & José Carlos Toledo, 2020. "Statistical thinking and its impact on operational performance in manufacturing companies: an empirical study," Annals of Operations Research, Springer, vol. 295(2), pages 923-950, December.
    3. Maha Mohammed Yusr Author_Email: al_yusr99@yahoo.com & Abdul Rahim Othman & Sany Sanuri Mohd Mokhtar, 2011. "Innovation And Six Sigma Foundation From The Perspective Of The Absorptive Capacity Theory," International Conference on Management (ICM 2011) Proceeding 2011-88-340, Conference Master Resources.

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