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Do workplace digitalisation and group diversity matter in linking innovative culture to employee engagement?

Author

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  • Lai Wan Hooi
  • Ai Joo Chan

Abstract

Purpose - Drawing on the Job Demands-Resource (JD-R) model, this paper examines innovative culture as the antecedent to employee engagement (EE), taking workplace digitalisation as the mediator and group diversity as the moderator on the workplace digitalisation–EE relationship. Design/methodology/approach - The research model is tested using structural equation modelling, based on 256 online survey data representing the management-level executives of Selangor/Kuala Lumpur-based Malaysian companies. Findings - Our findings support that innovative culture directly affects EE and indirectly through workplace digitalisation. Besides, group diversity moderates the workplace digitalisation–EE relationship. Practical implications - The findings suggest that organisations can enhance EE in a diversity-oriented digital setting by cultivating an innovative culture to facilitate employees’ perception and acceptance of workplace digitalisation. Originality/value - Our findings enrich the interdisciplinary literature on how innovative culture, employees’ perception and acceptance of workplace digitalisation and group diversity intersect in reshaping EE.

Suggested Citation

  • Lai Wan Hooi & Ai Joo Chan, 2024. "Do workplace digitalisation and group diversity matter in linking innovative culture to employee engagement?," Evidence-based HRM, Emerald Group Publishing Limited, vol. 13(2), pages 214-229, June.
    • Handle: RePEc:eme:ebhrmp:ebhrm-07-2023-0184
    DOI: 10.1108/EBHRM-07-2023-0184
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