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The effect of feedback, assigned goal levels and compensation schemes on task performance

Author

Listed:
  • Vincent Chong
  • Simon Tak-wing Leung

Abstract

Purpose - The purpose of this paper is to examine the joint effects of performance feedback, assigned goal levels and types of compensation schemes (i.e. fixed-pay, piece-rate and goal attainment bonus) on subordinates’ task performance. Design/methodology/approach - A laboratory experiment was employed to collect data. The subjects consisted of a total of 133 Australian business executives. The study used ANCOVA for data analyses, controlling subject’s practice trial scores as covariate. Findings - The results provide strong support for a three-way interaction between performance feedback, assigned goal levels and types of compensation schemes on subordinates’ task performance. Specifically, the results reveal that the reliance of a piece-rate compensation scheme resulted in higher task performance when compared to fixed-pay and goal attainment bonus compensation schemes in the presence of performance feedback and assigned difficult goal levels situations. In addition, the results reveal that a goal attainment bonus compensation scheme leads to higher task performance when compared to a fixed-pay compensation scheme in the presence of performance feedback and assigned difficult goal levels situations. Originality/value - These findings have important implications for compensation schemes design in firms that aim to achieve higher employees’ performance and organizational effectiveness.

Suggested Citation

  • Vincent Chong & Simon Tak-wing Leung, 2018. "The effect of feedback, assigned goal levels and compensation schemes on task performance," Asian Review of Accounting, Emerald Group Publishing Limited, vol. 26(3), pages 314-335, July.
    • Handle: RePEc:eme:arapps:ara-09-2017-0142
    DOI: 10.1108/ARA-09-2017-0142
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