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Processo, que processo?

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  • José Ernesto Lima Gonçalves

Abstract

Muitas empresas querem organizar-se por processo, mas não têm uma noção clara dos passos a seguir. Há, ainda, aquelas que não têm certeza se a sua forma atual de organização é adequada para a gestão por processos. Todas precisam de mais esclarecimentos e informações sobre o assunto, para que possam analisar as vantagens da aplicação desta alternativa de arquitetura organizacional.

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Handle: RePEc:ekm:gvexec:v:1:y:2002:i:1:id:34758
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