Evaluating The Impact Of Reward Policies On Employee Productivity And Organizational Performance In Hospitals

Managers from healthcare area considered employees' reward and performance as key elements of the work due to the challenges posed by the emigration phenomenon of employees, which leads to reduced patient satisfaction and a poor image of health care units. The number of jobs available in health care continues to increase, while the total number of employees in the medical sector has fallen. Satisfactory reward is a continuing concern for organizational managers, especially from the healthcare industry. The purpose of this paper is to build methodological support to explore reward policies that managers from healthcare areas can implement to improve employees' productivity and organizational efficiency in providing healthcare services. In the research, data collection will consist of direct observations and investigations made at a hospital level. Research findings could improve the quality of patient care, as highly motivated hospital staff can have a more patient-friendly interaction, leading to improved quality of care and better outcomes. In addition, the results could improve relations between managers of health organizations and external stakeholders that affect organizational social responsibility (National Health Insurance Agency from Romania, local community, NGOs advocating for patient rights, trade unions, etc.).