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Una revisión teórica de la herramienta de Benchmarking

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  • Intxaurburu Clemente, Miren Gurutze
  • Ochoa Laburu, Carlos

Abstract

El artículo comienza con la contextualización de la herramienta de benchmarking en el actual paradigma económico de conocimiento, en el que irrumpe con fuerza por ser una herramienta que busca la mejora de los procesos y la excelencia de la empresa, en base al aprendizaje continuo, capacidad necesaria para la adaptación de la empresa al entorno. En este trabajo, se analiza con rigor la herramienta con objeto de refutar algunas de sus críticas, identificar sus beneficios potenciales pero también sus limitaciones y factores críticos de éxito.

Suggested Citation

  • Intxaurburu Clemente, Miren Gurutze & Ochoa Laburu, Carlos, 2005. "Una revisión teórica de la herramienta de Benchmarking," Revista de Dirección y Administración de Empresas, Universidad del País Vasco - Escuela Universitaria de Estudios Empresariales de San Sebastián.
    • Handle: RePEc:ehu:rdadme:11032
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    File URL: https://addi.ehu.es/handle/10810/11032
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    References listed on IDEAS

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    1. Wareham, Jonathan & Gerrits, Han, 1999. "De-contextualising competence:: Can business best practice be bundled and sold?," European Management Journal, Elsevier, vol. 17(1), pages 39-49, February.
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