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Are digital natives ready to use GenAI for serious work?

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  • Alexeeva-Alexeev, Inna
  • Comesaña-Comesaña, Patricia

Abstract

Generative AI (GenAI) is rapidly diffusing across organisations, yet little is known about how digital natives assess its usefulness for business and entrepreneurship (BEC-PU). Understanding how this cohort evaluates GenAI is crucial for responsible organisational adoption. This study investigates whether GenAI tools are perceived as professionally valuable by techno-creative digital natives through their contribution to techno-creative and entrepreneurial (TC/BE) skills. Drawing on the Technology Acceptance Model (TAM), UTAUT2 and Task-Technology Fit (TTF), we adopt a multi-stage design combining an exploratory classroom-based qualitative phase and a survey of Spanish undergraduates in techno-creative degrees. Survey data were analysed using PLS-SEM. Results show that artistic generation and writing assistance GenAI tools are positively related to both techno-creative and business–entrepreneurial skills, while basic management tools relate positively to business–entrepreneurial skills. By contrast, audiovisual production tools show no meaningful relationships in the model, and technical specialisation tools display a negative association with techno-creative skills. None of the GenAI categories shows a significant direct effect on BEC-PU. Instead, perceived business usefulness emerges mainly through TC/BE skill development, with the clearest indirect effects observed for artistic generation and writing assistance tools. These findings suggest that digital natives in techno-creative higher education contexts do not yet perceive GenAI as directly useful for “serious” business-oriented work; rather, they attribute business value to GenAI once it has helped them to build capabilities. The study contributes a “learning-to-business-value” perspective on GenAI adoption and offers implications for training and professionalising strategies that strengthen task-fit, usability and the integration of GenAI into creative and entrepreneurial workflows.

Suggested Citation

  • Alexeeva-Alexeev, Inna & Comesaña-Comesaña, Patricia, 2026. "Are digital natives ready to use GenAI for serious work?," Technology in Society, Elsevier, vol. 87(C).
  • Handle: RePEc:eee:teinso:v:87:y:2026:i:c:s0160791x26002149
    DOI: 10.1016/j.techsoc.2026.103425
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