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From brokerage to orchestration: Physical open innovation intermediaries as platforms for system-level knowledge creation

Author

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  • Pinarello, Giordano
  • Trabucchi, Daniel
  • Frattini, Federico

Abstract

System-level innovation problems increasingly require firms to integrate heterogeneous and distant knowledge domains, yet existing open innovation research offers limited insight into how such knowledge creation processes are shaped and orchestrated. This study examines how physical knowledge contributors (PKCs), a distinct type of open innovation intermediary, support organizations in addressing system-level innovation problems. Integrating absorptive capacity and platform research, we conduct an in-depth exploratory case study of BlueThink, a PKC that support innovation seekers by leveraging internal competencies, physical laboratory infrastructures, and a curated network of solvers.

Suggested Citation

  • Pinarello, Giordano & Trabucchi, Daniel & Frattini, Federico, 2026. "From brokerage to orchestration: Physical open innovation intermediaries as platforms for system-level knowledge creation," Technology in Society, Elsevier, vol. 87(C).
    • Handle: RePEc:eee:teinso:v:87:y:2026:i:c:s0160791x26001284
    DOI: 10.1016/j.techsoc.2026.103339
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