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To AI or not to AI? The impact of generative AI image on blood donation intentions

Author

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  • Kam, Wooi Seong
  • Magrizos, Solon
  • Christofi, Michael

Abstract

There is a dearth of knowledge on the use of generative Artificial Intelligence (AI) for social marketing, in particular blood donor recruitment and retention. This study aims to investigate the impact of AI-generated image on blood donation intention employing a 2 (AI-generated vs. non-AI-generated images) x 2 (Human vs AI disclaimer) factorial experiment. AI-generated and non-AI-generated images are comparably effective, suggesting the acceptability of AI-generated image for blood donation marketing and the possible role of homophily in driving blood donation intention. AI disclaimer produces negative bias and has negative interaction effect on both image types, suggesting the ability of AI disclaimer in activating respondents’ persuasion knowledge and posing a threat to their anthropocentric beliefs. This novel research contributes to the modelling of constructs for blood donation intention using an integrated approach resulting in an empirical conceptual framework which lays the foundation for future social marketing research.

Suggested Citation

  • Kam, Wooi Seong & Magrizos, Solon & Christofi, Michael, 2026. "To AI or not to AI? The impact of generative AI image on blood donation intentions," Technology in Society, Elsevier, vol. 85(C).
  • Handle: RePEc:eee:teinso:v:85:y:2026:i:c:s0160791x26000217
    DOI: 10.1016/j.techsoc.2026.103232
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