IDEAS home Printed from https://ideas.repec.org/a/eee/teinso/v82y2025ics0160791x25000491.html

Self-sovereign identity adoption: Antecedents and potential outcomes

Author

Listed:
  • Laatikainen, Gabriella
  • Mustak, Mekhail
  • Hickman, Nicky

Abstract

Self-Sovereign Identity (SSI) technology is transforming digital identity management by enabling individuals and organizations to control personal data securely. Its adoption promises enhanced privacy, data security, and trust in digital ecosystems. However, despite its rising importance, the key drivers and broader impacts of SSI adoption remain unclear. Understanding these factors is essential to support informed decision-making by organizations and policymakers, ensuring successful implementation and widespread adoption. This study addresses this critical research gap. We employed a qualitative field study, gathering data through interviews with senior SSI practitioners, participatory observations, and document analysis. This multi-method approach facilitated a comprehensive exploration of factors shaping SSI adoption. Our findings identify four categories of adoption antecedents. Organizational factors include leadership attitudes and financial stability. Societal and environmental drivers involve regulatory frameworks and public sector involvement. Ecosystem dynamics cover governance models and technological readiness. Individual traits such as risk tolerance and technical expertise also play a central role. We also highlight significant outcomes of SSI adoption. These include enhanced organizational efficiency, strengthened data privacy, and expanded ecosystem collaboration. Additionally, SSI adoption improves trust and scalability within digital ecosystems. Theoretically, this study advances technology adoption research by integrating ecosystem governance and individual-level factors into established frameworks. Practically, it provides actionable insights for organizational leaders and policymakers.

Suggested Citation

  • Laatikainen, Gabriella & Mustak, Mekhail & Hickman, Nicky, 2025. "Self-sovereign identity adoption: Antecedents and potential outcomes," Technology in Society, Elsevier, vol. 82(C).
  • Handle: RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x25000491
    DOI: 10.1016/j.techsoc.2025.102859
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160791X25000491
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.techsoc.2025.102859?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Annika Steiber & Sverker Alänge & Swapan Ghosh & Dulce Goncalves, 2020. "Digital transformation of industrial firms: an innovation diffusion perspective," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 24(3), pages 799-819, June.
    2. Giannopoulou, Alexandra & Wang, Fennie, 2021. "Self-sovereign identity," Internet Policy Review: Journal on Internet Regulation, Alexander von Humboldt Institute for Internet and Society (HIIG), Berlin, vol. 10(2), pages 1-10.
    3. Caputo, Andrea & Pizzi, Simone & Pellegrini, Massimiliano M. & Dabić, Marina, 2021. "Digitalization and business models: Where are we going? A science map of the field," Journal of Business Research, Elsevier, vol. 123(C), pages 489-501.
    4. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    5. Jana Glöckler & Johannes Sedlmeir & Muriel Frank & Gilbert Fridgen, 2024. "A Systematic Review of Identity and Access Management Requirements in Enterprises and Potential Contributions of Self-Sovereign Identity," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(4), pages 421-440, August.
    6. Tobias Guggenberger & Daniela Kühne & Vincent Schlatt & Nils Urbach, 2023. "Designing a cross-organizational identity management system: Utilizing SSI for the certification of retailer attributes," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-24, December.
    7. Benlian, Alexander & Hess, Thomas, 2011. "Opportunities and risks of Software-as-a-Service: Findings from a survey of IT executives," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 58025, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    8. Gunnvald Svendsen & Jan-Are Johnsen & Live Almås-Sørensen & Joar Vittersø, 2013. "Personality and technology acceptance: the influence of personality factors on the core constructs of the Technology Acceptance Model," Behaviour and Information Technology, Taylor & Francis Journals, vol. 32(4), pages 323-334.
    9. Johannes Sedlmeir & Reilly Smethurst & Alexander Rieger & Gilbert Fridgen, 2021. "Digital Identities and Verifiable Credentials," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(5), pages 603-613, October.
    10. Michael G. Jacobides & Carmelo Cennamo & Annabelle Gawer, 2018. "Towards a theory of ecosystems," Strategic Management Journal, Wiley Blackwell, vol. 39(8), pages 2255-2276, August.
    11. Zachariadis, Markos & Hileman, Garrick & Scott, Susan V., 2019. "Governance and control in distributed ledgers: understanding the challenges facing blockchain technology in financial services," LSE Research Online Documents on Economics 100479, London School of Economics and Political Science, LSE Library.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wallbach, Sören, 2020. "Assimilation and Diffusion of Multi-Sided Platforms in Dynamic B2B Networks: Inhibiting Factors and Their Consequences," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 123277, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Ferreira, Joao J. & Fernandes, Cristina I. & Veiga, Pedro Mota & Caputo, Andrea, 2022. "The interactions of entrepreneurial attitudes, abilities and aspirations in the (twin) environmental and digital transitions? A dynamic panel data approach," Technology in Society, Elsevier, vol. 71(C).
    3. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    4. Lei, Zhimei & Chen, Yandan & Lim, Ming K., 2021. "Modelling and analysis of big data platform group adoption behaviour based on social network analysis," Technology in Society, Elsevier, vol. 65(C).
    5. Fan, Yongzhen, 2025. "The innovation effect of digital business model transformation orientation: Evidence from corporate cross-boundary innovation," International Review of Economics & Finance, Elsevier, vol. 103(C).
    6. Jia Bao & Junsheng Dou, 2021. "The Formation of Subsequent Entrepreneurial Intention: Happiness Matters," Sustainability, MDPI, vol. 13(21), pages 1-19, November.
    7. Haftor, Darek. M. & Climent Costa, Ricardo, 2023. "Five dimensions of business model innovation: A multi-case exploration of industrial incumbent firm’s business model transformations," Journal of Business Research, Elsevier, vol. 154(C).
    8. Elaheh Yadegaridehkordi & Mehrbakhsh Nilashi & Liyana Shuib & Shahla Asadi & Othman Ibrahim, 2019. "Development of a SaaS Adoption Decision-Making Model Using a New Hybrid MCDM Approach," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(06), pages 1845-1874, November.
    9. Hemlata Gangwar & Hema Date & R. Ramaswamy, 2015. "Developing a Cloud-Computing Adoption Framework," Global Business Review, International Management Institute, vol. 16(4), pages 632-651, August.
    10. Shahla Asadi & Mehrbakhsh Nilashi & Abd Razak Che Husin & Elaheh Yadegaridehkordi, 2017. "Customers perspectives on adoption of cloud computing in banking sector," Information Technology and Management, Springer, vol. 18(4), pages 305-330, December.
    11. Ravi Seethamraju, 2015. "Adoption of Software as a Service (SaaS) Enterprise Resource Planning (ERP) Systems in Small and Medium Sized Enterprises (SMEs)," Information Systems Frontiers, Springer, vol. 17(3), pages 475-492, June.
    12. Akbari, Morteza & Foroudi, Pantea & Khodayari, Maryam & Zaman Fashami, Rahime & Shahabaldini parizi, Zahra & Shahriari, Elmira, 2022. "Sharing Your Assets: A Holistic Review of Sharing Economy," Journal of Business Research, Elsevier, vol. 140(C), pages 604-625.
    13. Yousef A. M. Qasem & Rusli Abdullah & Yusmadi Yah Jusoh & Rodziah Atan & Shahla Asadi, 2021. "Analyzing Continuance of Cloud Computing in Higher Education Institutions: Should We Stay, or Should We Go?," Sustainability, MDPI, vol. 13(9), pages 1-37, April.
    14. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
    15. Hajiheydari, Nastaran & Delgosha, Mohammad Soltani, 2023. "Citizens' support in social mission platforms: Unravelling configurations for participating in civic crowdfunding platforms," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    16. Rodrigo, Laura & Palacios, Miguel & Martínez-Corral, Alberto & Tafur, Javier, 2025. "Virtual virtuous cycles. Mapping value structure in digital platforms and online communities realms," Technological Forecasting and Social Change, Elsevier, vol. 211(C).
    17. Miehé, Lucas & Palmié, Maximilian & Oghazi, Pejvak, 2023. "Connection successfully established: How complementors use connectivity technologies to join existing ecosystems – Four archetype strategies from the mobility sector," Technovation, Elsevier, vol. 122(C).
    18. Wang, Juite & Lai, Jung-Yu, 2020. "Exploring innovation diffusion of two-sided mobile payment platforms: A system dynamics approach," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    19. Shahla Asadi & Mehrbakhsh Nilashi & Abd Razak Che Husin & Elaheh Yadegaridehkordi, 0. "Customers perspectives on adoption of cloud computing in banking sector," Information Technology and Management, Springer, vol. 0, pages 1-26.
    20. Palmié, Maximilian & Miehé, Lucas & Oghazi, Pejvak & Parida, Vinit & Wincent, Joakim, 2022. "The evolution of the digital service ecosystem and digital business model innovation in retail: The emergence of meta-ecosystems and the value of physical interactions," Technological Forecasting and Social Change, Elsevier, vol. 177(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:teinso:v:82:y:2025:i:c:s0160791x25000491. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/technology-in-society .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.