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Can artificial intelligence orientation enhance supply chain trust? evidence of corporate trade credit

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  • Guan, Yunfang
  • Tian, Hao
  • Tang, Zhen
  • Tian, Ming
  • Li, Xiaotong

Abstract

Despite extensive research on the internal benefits of artificial intelligence (AI) for organizations, only limited attention has been given to the question of how AI orientation influences external supply chain relationships, particularly with respect to the trust mechanisms associated with financial cooperation. This study addresses this gap by investigating whether and how firms' AI orientation affects suppliers' trade credit provision decisions (a tangible indicator of supply chain trust). Drawing on signaling theory and knowledge spillover theory, we examine how AI orientation serves as both a quality signal and a source of knowledge spillovers that enhance interorganizational trust within supply chain networks. Utilizing a comprehensive dataset of 4183 publicly listed Chinese firms from 2000 to 2022, we find that AI orientation positively influences trade credit provision, with supply chain transparency, knowledge breadth, and generalist CEO serving as positive moderators, while supply chain efficiency acts as a negative moderator. Our findings deepen the understanding of AI's external value creation mechanisms and provide new insights for supply chain relationship management.

Suggested Citation

  • Guan, Yunfang & Tian, Hao & Tang, Zhen & Tian, Ming & Li, Xiaotong, 2026. "Can artificial intelligence orientation enhance supply chain trust? evidence of corporate trade credit," Technovation, Elsevier, vol. 152(C).
  • Handle: RePEc:eee:techno:v:152:y:2026:i:c:s0166497226000210
    DOI: 10.1016/j.technovation.2026.103486
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