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Aviation rescue and firefighting in Australia — is it protecting the customer?

Author

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  • Braithwaite, Graham R.

Abstract

Aviation is an extremely safe transport mode, yet the accident rate for commercial jet aircraft operations has not changed since the early 1970s. In spite of this, changes within the Australian aviation safety system are allowing safety margins to be reduced in areas such as aviation rescue and firefighting (ARFF). In the name of economic rationalisation, the provision of secondary safety measures such as ARFF has been reduced with the argument of no unacceptable increase in risk. However, with numerous safety improvements still to be adopted following earlier aircraft fires, the decisions on what constitutes acceptable risk in this area seem to be fallible. This paper examines the nature of the risk and the perceptions of the customers of the safety system; the travelling public. Data collected through a survey of 1025 people demonstrates a general lack of awareness about how many airports are covered by ARFF services and what size of aircraft is covered. Data also point towards an apparent willingness to pay extra to assure such facilities are provided.

Suggested Citation

  • Braithwaite, Graham R., 2001. "Aviation rescue and firefighting in Australia — is it protecting the customer?," Journal of Air Transport Management, Elsevier, vol. 7(2), pages 111-118.
    • Handle: RePEc:eee:jaitra:v:7:y:2001:i:2:p:111-118
    DOI: 10.1016/S0969-6997(00)00037-5
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