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Evaluating The Practices Of Flexibility Maturity For The Software Product And Service Organizations

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  • Shukla, Sanjai Kumar
  • Sushil,

Abstract

The competitive advantage offered by flexibility has drawn considerable attention from the academic and practitioner community. The existing literature primarily focuses on means to achieve flexibility through information system (IS) exploitation. There is a noticeable absence of a comprehensive flexibility evaluation and implementation framework for organizations, engaged in the delivery of software products and services. This paper proposes twenty-three practices graded in six maturity levels to fill this gap. These practices will improve the understanding, evaluation, and implementation of flexibility in the organizational setting.

Suggested Citation

  • Shukla, Sanjai Kumar & Sushil,, 2020. "Evaluating The Practices Of Flexibility Maturity For The Software Product And Service Organizations," International Journal of Information Management, Elsevier, vol. 50(C), pages 71-89.
    • Handle: RePEc:eee:ininma:v:50:y:2020:i:c:p:71-89
    DOI: 10.1016/j.ijinfomgt.2019.05.005
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    Cited by:

    1. Eva Tomášková & Lucie Kaòovská, 2022. "Impact of cooperation flexibility on innovation flexibility in SMEs," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 17(2), pages 533-566, June.

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