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How digital government public service platforms empower inclusive finance

Author

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  • Feng, Na
  • Yang, Xiaomei
  • Feng, Liping
  • Zeng, Ailing

Abstract

This study explores the impact of building digital government public service platforms (DGPSP) on the development of inclusive finance using panel data from Chinese cities between 2007 and 2023. It analyzes the mediating roles of financial technology and financial infrastructure in this process. The research finds that the construction of DGPSP can promote the development of inclusive finance; financial technology plays a mediating role between DGPSP and inclusive finance; financial infrastructure development also serves as a mediating factor in this relationship; the mediating role of financial technology is more pronounced in cities with lower fiscal pressure; similarly, the mediating effect of financial infrastructure development is also more significant in cities with lower fiscal pressure. The conclusions of this study provide valuable insights for policymakers, especially in promoting the construction of digital government and the development of financial infrastructure, recommending increased investment in financial technology innovation and regional fiscal support to foster the sustainable development of inclusive finance.

Suggested Citation

  • Feng, Na & Yang, Xiaomei & Feng, Liping & Zeng, Ailing, 2026. "How digital government public service platforms empower inclusive finance," Finance Research Letters, Elsevier, vol. 99(C).
    • Handle: RePEc:eee:finlet:v:99:y:2026:i:c:s1544612326004526
    DOI: 10.1016/j.frl.2026.109923
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