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Service-based business concepts: A typology for business-to-business markets

Author

Listed:
  • Lay, Gunter
  • Schroeter, Marcus
  • Biege, Sabine

Abstract

Summary Manufacturing industries are increasingly applying alternative business concepts, transforming traditional buyer-supplier relationships into new exchange models of deliveries and payments. In scientific debates on this phenomenon, however, there exist neither consistent terms nor standardised characteristics. This article aims to provide a set of parameters that relate the broad variety of scientific papers in this field of research to a common framework. By applying this framework to multiple case studies, a preliminary typology of new business concepts emerges. These findings have implications for managerial decisions on adopting new business concepts. Our work also suggests future research directions.

Suggested Citation

  • Lay, Gunter & Schroeter, Marcus & Biege, Sabine, 2009. "Service-based business concepts: A typology for business-to-business markets," European Management Journal, Elsevier, vol. 27(6), pages 442-455, December.
  • Handle: RePEc:eee:eurman:v:27:y:2009:i:6:p:442-455
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    Citations

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    Cited by:

    1. Dachs, Bernhard & Biege, Sabine & Borowiecki, Marcin & Lay, Gunther & Jäger, Angela & Schartinger, Doris, 2012. "The Servitization of European Manufacturing Industries," MPRA Paper 38873, University Library of Munich, Germany.
    2. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
    3. Kley, Fabian & Lerch, Christian & Dallinger, David, 2011. "New business models for electric cars--A holistic approach," Energy Policy, Elsevier, vol. 39(6), pages 3392-3403, June.
    4. Wei Qian & Roger Burritt, 2011. "Lease and service for product life-cycle management: an accounting perspective," International Journal of Accounting and Information Management, Emerald Group Publishing, vol. 19(3), pages 214-230, September.
    5. Cocchi, Andrea, 2011. "Business models as systemic instruments for the evolution of traditional districts?," MPRA Paper 33766, University Library of Munich, Germany.
    6. Chowdhury, Md. Maruf Hossan & Quaddus, Mohammed A., 2016. "A multi-phased QFD based optimization approach to sustainable service design," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 165-178.
    7. Mattes, Katharina & Lerch, Christian & Schröter, Marcus & Phan, Kim-Anh, 2011. "Anwendungsfelder mobiler Energiespeicher - Eine Bestandsaufnahme und Perspektiven für die Konzeption aussichtsreicher Geschäftsmodelle für Elektrofahrzeuge," Working Papers "Sustainability and Innovation" S2/2011, Fraunhofer Institute for Systems and Innovation Research (ISI).
    8. Kley, Fabian, 2011. "Neue Geschäftsmodelle zur Ladeinfrastruktur," Working Papers "Sustainability and Innovation" S5/2011, Fraunhofer Institute for Systems and Innovation Research (ISI).

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