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Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking

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  • Hassin, Refael

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  • Hassin, Refael, 1986. "Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking," Econometrica, Econometric Society, vol. 54(5), pages 1185-1195, September.
  • Handle: RePEc:ecm:emetrp:v:54:y:1986:i:5:p:1185-95
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    Cited by:

    1. Laurens G. Debo & Christine Parlour & Uday Rajan, 2012. "Signaling Quality via Queues," Management Science, INFORMS, vol. 58(5), pages 876-891, May.
    2. Ying Shi & Xin Li & Ping Fan, 2016. "Optimization of an M/M/∞ Queueing System with Free Experience Service," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 33(06), pages 1-17, December.
    3. Pengfei Guo & Paul Zipkin, 2007. "Analysis and Comparison of Queues with Different Levels of Delay Information," Management Science, INFORMS, vol. 53(6), pages 962-970, June.
    4. Guo, Pengfei & Sun, Wei & Wang, Yulan, 2011. "Equilibrium and optimal strategies to join a queue with partial information on service times," European Journal of Operational Research, Elsevier, vol. 214(2), pages 284-297, October.
    5. Jeremy Large & Thomas Norman, 2008. "Ergodic Equilibria in Stochastic Sequential Games," Economics Series Working Papers 405, University of Oxford, Department of Economics.
    6. Ani Dasgupta & Madhubani Ghosh, 2000. "Inducing Performance in a Queue via Prices: The Case of a Riverine Port," Management Science, INFORMS, vol. 46(11), pages 1466-1484, November.
    7. Arnott, Richard & de Palma, Andre & Lindsey, Robin, 1999. "Information and time-of-usage decisions in the bottleneck model with stochastic capacity and demand," European Economic Review, Elsevier, vol. 43(3), pages 525-548, March.
    8. Pengfei Guo & Zhe George Zhang, 2013. "Strategic Queueing Behavior and Its Impact on System Performance in Service Systems with the Congestion-Based Staffing Policy," Manufacturing & Service Operations Management, INFORMS, vol. 15(1), pages 118-131, September.
    9. Boudali, Olga & Economou, Antonis, 2012. "Optimal and equilibrium balking strategies in the single server Markovian queue with catastrophes," European Journal of Operational Research, Elsevier, vol. 218(3), pages 708-715.
    10. Ziani, Sofiane & Rahmoune, Fazia & Radjef, Mohammed Said, 2015. "Customers’ strategic behavior in batch arrivals M2/M/1 queue," European Journal of Operational Research, Elsevier, vol. 247(3), pages 895-903.
    11. Zhou, Wenhui & Lian, Zhaotong & Wu, Jinbiao, 2014. "When should service firms provide free experience service?," European Journal of Operational Research, Elsevier, vol. 234(3), pages 830-838.
    12. Maoui, Idriss & Ayhan, Hayriye & Foley, Robert D., 2009. "Optimal static pricing for a service facility with holding costs," European Journal of Operational Research, Elsevier, vol. 197(3), pages 912-923, September.
    13. Shone, Rob & Knight, Vincent A. & Williams, Janet E., 2013. "Comparisons between observable and unobservable M/M/1 queues with respect to optimal customer behavior," European Journal of Operational Research, Elsevier, vol. 227(1), pages 133-141.
    14. Laurens G. Debo & L. Beril Toktay & Luk N. Van Wassenhove, 2008. "Queuing for Expert Services," Management Science, INFORMS, vol. 54(8), pages 1497-1512, August.

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