Impact of Workplace Diversity and Inclusion on Organisational Productivity in Nigeria: A Case Study

The aim of this paper is to investigate the impact of workplace diversity and inclusion on organisational productivity using United Bank for Africa (UBA), Ikeja as a case study. A well-structured questionnaire was utilised to collect data from a sample of UBA, Ikeja’s selected workers using convenience sampling method. Using the Cronbach Alpha statistic, the test of validity determined that the acquired answers were adequate and dependable. The obtained data was analysed using descriptive statistics and regression analysis to assess the impact of employee diversity and inclusion on organisational performance, as well as the impact of the obstacles associated with employee diversity and inclusion on organisational performance. The findings demonstrated that the coefficients for employee diversity and employee inclusion are positive; however, the p-value for employee inclusion is statistically significant while the p-value for employee diversity is not. This demonstrates that although employee diversity and inclusion have good effects on organisational productivity at UBA, only employee inclusion has a significant effect. This suggests that the challenges of diversity and inclusion have a detrimental impact on UBA’s organisational productivity. Consequently, these findings indicate that participating in employee diversity and inclusion increases organisational productivity.