IDEAS home Printed from https://ideas.repec.org/a/dij/revfcs/v14y2011iq2p101-141.html
   My bibliography  Save this article

L’ouverture du stock de connaissances de la compétence collective. Etude d’une conversation

Author

Listed:
  • Nicolas Arnaud

    () (Audencia Nantes)

Abstract

(VF)Les théoriciens de la compétence collective définissent celle-ci de manière statique comme un ensemble de ressources dans lequel vont puiser les acteurs. En s’appuyant sur l’analyse d’une conversation, l’article démontre que le processus de construction de ces ressources est d’origine communicationnelle et illustre la manière dont ces dernières sont utilisées par les acteurs en situation. L’article dégage également des leviers d’action relatifs au management de ces dynamiques conversationnelles. Nos résultats montrent que la compétence de ces collectifs est autant le fruit des conversations des opérateurs (de leur autonomie) que de l’action du management en termes de recrutement, de procédures ou d’outils de gestion mis à disposition.(VA)Scholars define collective skill from a static perspective as a set of resources that people can use. Base on the analysis of a conversation, the paper shows that these resources come from conversational activity; illustrates how people use them for collective action and concludes with some management implications. Our results demonstrate that the competency of these groups is as much the result of conversations operators (of autonomy) as the action of management in terms of recruitment - operators, middle managers and top managers- , procedures, or management tools available.

Suggested Citation

  • Nicolas Arnaud, 2011. "L’ouverture du stock de connaissances de la compétence collective. Etude d’une conversation," Revue Finance Contrôle Stratégie, revues.org, vol. 14(2), pages 101-141, June.
  • Handle: RePEc:dij:revfcs:v:14:y:2011:i:q2:p:101-141
    as

    Download full text from publisher

    File URL: http://crego.u-bourgogne.fr/images/stories/rev/142141.pdf
    Download Restriction: no

    More about this item

    Keywords

    communication; compétence collective; stock de connaissances; social networks; personal network; personality traits; SME;

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:dij:revfcs:v:14:y:2011:i:q2:p:101-141. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Gérard Charreaux). General contact details of provider: http://www.revues.org/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.