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How Wastes Influence Quality Management

Author

Listed:
  • Gratiela Dana BOCA

    () (North University Baia Mare, Faculty of Sciences Baia Mare, Romania)

  • Hasan GOKKAYA

    () (Karabuk University, Faculty of Engineering, Turkey)

Abstract

Companies are often surprised to learn that only a fraction of their activities actually add value for their customers. A primary cause of waste is information deficits – employees simply lack the knowledge they need to do their jobs efficiently and effectively. This leads employees to waste valuable time and motion searching, waiting, retrieving, reworking or just plain future action. Companies are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times. Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Companies are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times.

Suggested Citation

  • Gratiela Dana BOCA & Hasan GOKKAYA, 2011. "How Wastes Influence Quality Management," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 85-90.
  • Handle: RePEc:ddj:fseeai:y:2011:i:2:p:85-90
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    File URL: http://www.ann.ugal.ro/eco/Doc2011_2/BocaGokkaya.pdf
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    Citations

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    Cited by:

    1. Nicoleta BARBUTA-MISU & Andreea RUSU, 2014. "Financial Leverage Impact On Return On Equity For Romanian Listed Companies," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 271-279.
    2. Nicoleta BARBUTA-MISU, 2013. "The Effect of Leverage on Profitability of Pharmaceutical Companies," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 45-52.
    3. Nicoleta BARBUTA-MISU & Mihaela-Felicia BODEA, 2014. "The Role of Capital Structure in Company’s Financing," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 26-32.

    More about this item

    Keywords

    Wastes; Quality costs; Cover costs; Production management; TQM;

    JEL classification:

    • M40 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - General

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