IDEAS home Printed from https://ideas.repec.org/a/dcc/adcect/v3y2011i1p37-41.html
   My bibliography  Save this article

The need to introduce total quality management, a prerequisite for maintaining competitive advantage in the marketplace

Author

Listed:
  • Oana Mihaela Orheian

    (Dimitrie Cantemir Christian University, Faculty of Tourism and Commercial Management, Bucharest, Romania)

Abstract

Total Quality Management is implemented in economic organizations and non-economic actions, specific management actions and decisions of each. The quality of strategic planning and vision must be based on development organization, to ensure continued competitiveness and sustainable development organization. A special role is planning desires of all stakeholders because it is only possible by extending the range of organizational objectives and balance resources to achieve them.

Suggested Citation

  • Oana Mihaela Orheian, 2011. "The need to introduce total quality management, a prerequisite for maintaining competitive advantage in the marketplace," The Annals of Dimitrie Cantemir Christian University. Economy, Commerce and Tourism Series, Faculty of Management in Tourism and Commerce Bucharest, "Dimitrie Cantemir" Christian University, Bucharest, Romania, vol. 3(1), pages 37-41, June.
    • Handle: RePEc:dcc:adcect:v:3:y:2011:i:1:p:37-41
    as

    Download full text from publisher

    File URL: http://management.ucdc.ro/revista/full%20text%202011/Full%20text-5.pdf
    Download Restriction: no
    File URL: http://management.ucdc.ro/revista/full%20text%202011/Full%20text-5.pdf
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    competitive advantage; profit; customer satisfaction;
    All these keywords.

    JEL classification:

    • D04 - Microeconomics - - General - - - Microeconomic Policy: Formulation; Implementation; Evaluation
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:dcc:adcect:v:3:y:2011:i:1:p:37-41. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://edirc.repec.org/data/ttucdro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.