IDEAS home Printed from https://ideas.repec.org/a/dbk/southh/2025v4a141.html
   My bibliography  Save this article

Design and validation of a scale to assess user satisfaction with Primary Health Care

Author

Listed:
  • Lázaro Pablo Linares Cánovas
  • Liyansis Bárbara Linares Cánovas
  • Barbarito Malagón Silva
  • Beatriz Gallardo Hernández
  • Adalina Linares Montano
  • Martha María Pérez Martín

Abstract

Introduction: Primary Health Care is key to user-centered care but faces challenges such as the lack of valid instruments to measure user satisfaction with the care received. Objective: to evaluate the psychometric properties of a scale designed to assess user satisfaction with health care. Methods: a methodological study for instrument validation was conducted in Pinar del Río in 2023, focusing on the validation of the SATUS-APS scale. Following its development, the instrument underwent expert validation and a pilot test, including exploratory and confirmatory factor analyses. Content and construct validity, as well as internal consistency, were analyzed. Results: the SATUS-APS scale showed high item-level content validity (.85–.94) and internal consistency (α=.83). Exploratory factor analysis identified six factors explaining 58.4% of the variance, with appropriate statistical fit (RMSEA=.045, CFI=.976), requiring modifications. The final model included 18 items, showing acceptable fit (CMIN/DF= 2.87, CFI=.976, TLI=.940, SRMR=.0471, RMSEA=.0404, p

Suggested Citation

Handle: RePEc:dbk:southh:2025v4a141
DOI: 10.56294/shp2025395
as

Download full text from publisher

To our knowledge, this item is not available for download. To find whether it is available, there are three options:
1. Check below whether another version of this item is available online.
2. Check on the provider's web page whether it is in fact available.
3. Perform a
for a similarly titled item that would be available.

More about this item

Statistics

Access and download statistics

Corrections

All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:dbk:southh:2025v4a141. See general information about how to correct material in RePEc.

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

We have no bibliographic references for this item. You can help adding them by using this form .

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Javier Gonzalez-Argote (email available below). General contact details of provider: https://shp.ageditor.ar/ .

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.