Information management in university residences: an experience from the UCM in Pinar del Río

This study addressed the fundamental role played by information management at the Student Residence of the University of Medical Sciences in Pinar del Río. It analysed how, from an organisational perspective, information was a key resource for decision-making, strategic planning and continuous process improvement. Through a detailed characterisation of the entity, the specific management needs that arose in the handling of data related to enrolment, inventory and the control of scholarship students were identified. The background of automated systems applied in other Cuban universities, such as Holguín, Ciego de Ávila and Pinar del Río, was reviewed, highlighting their contributions and limitations. The work also delved into agile software development methodologies, particularly extreme programming (XP), and tools such as UML and Axure RP, selected for their effectiveness in modelling and prototyping information systems. As a result, a customised technological solution was proposed that responded to the specific characteristics of the institutional environment, with the aim of optimising information management processes. This initiative aimed to facilitate operational efficiency and strengthen the university's social role in the comprehensive training of its students.