Strategies for Enhancing Quality and Safety in Medical Services: Development and Implementation

Introduction: the aim of studying the quality of healthcare services requires a high level of patient safety in hospitals; therefore, the aim is to study the specifics of creating and implementing healthcare safety standards. In this paper, you can find an analysis of modern scientific publications and regulatory acts. Method: this study’s methods are based on a scientific and theoretical approach and on the new conditions governing patient safety. The study’s aim is systematic data monitoring by the requirements of ISO 9001:2015 and ISO 15189:2022. Results: in the course of the analysis of literature sources and current regulations, a hypothesis was put forward about the possibility of implementing a monitoring system based on the use of wireless technologies. These are contact and non-contact medical sensors and contactless peripheral sensors. The formation of the monitoring system is based on the regulation of accreditation of medical laboratories and supervision over compliance with regulatory requirements. Conclusions: the study’s scientific novelty is the creation of new standards and regulatory documentation aimed at improving the quality of service. The main focus is on the use of specialised (medical) equipment and information tools for scientific and practical monitoring, data collection, and analysis regarding patient safety.