The Impact of Digital System Tools on Project Management Efficiency in Educational Institutions: The Mediating Role of Communication Quality within the Team (Language)

Introduction: This research explores the impact of digital system tools on project management efficiency in educational institutions in Jordan and Saudi Arabia, with a particular focus on the role of team communication quality. In the context of educational project management, the study examines how digital tools influence project outcomes and communication practices within teams. Methods: The study is based on an experimental design with three hypotheses, which were tested using questionnaire data collected from 176 respondents. The first hypothesis evaluates the positive effects of digital system tools on project management efficiency. The second hypothesis investigates the effects of digital tools on the quality of team communication. The third hypothesis examines the intervening role that communication quality plays in the relationship between digital tool usage and project efficiency. Results: The research confirms all three hypotheses. It demonstrates that the use of digital systems significantly enhances both project management efficiency and team communication quality. Furthermore, communication quality is found to act as a mediator in the relationship between digital system tools and project efficiency, amplifying the impact of digital tools on project outcomes. Conclusions: The findings suggest that educational institutions in Jordan and Saudi Arabia should prioritize the adoption of digital tools and focus on improving team communication methods. By doing so, they can significantly enhance project management efficiency and achieve better project results. The study underscores the importance of integrating digital tools and fostering strong communication practices to improve educational project management.