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Business Regulations and the Survival of Retail Startups in Kalingalinga: An Exploratory Case Study

Author

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  • Kema Sambondu

    (Cavendish University, Zambia)

  • Elizabeth Zyambo

    (Cavendish University, Zambia)

Abstract

This qualitative exploratory case study examines how business regulations influence the survival of retail startups in Kalingalinga, a densely populated area in Lusaka, Zambia. Data were collected through interviews, observations, and field notes from 18 retail entrepreneurs. Findings reveal that many startups operate informally due to limited knowledge of licensing and taxation procedures, as well as regulatory complexity. Regulatory burdens often discourage formal registration and limit access to resources and government programs. Despite these challenges, entrepreneurs demonstrate resilience through informal survival strategies. The study recommends simplifying licensing procedures, improving regulatory communication, and incorporating informal entrepreneurs into policy discussions to support startup survival in low-income communities.

Suggested Citation

  • Kema Sambondu & Elizabeth Zyambo, 2025. "Business Regulations and the Survival of Retail Startups in Kalingalinga: An Exploratory Case Study," African Journal of Commercial Studies, African Journal of Commercial Studies, vol. 6(4).
    • Handle: RePEc:cwk:ajocsk:2025-90
    DOI: 10.59413/ajocs/v6.i4.18
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