Humanized care in pediatric care: family, emotional and spiritual impact

Introduction: Family participation in pediatric care turns out to be a need felt by caregivers with infants, transforming person-centered care; therefore, we sought to analyze on humanized care in pediatric care services, as well as how this affects at emotional, family and spiritual level. Methods: Qualitative research, with descriptive design of bibliographic review type with a sample of 30 articles. The information was collected in indexed databases such as Scopus, Scielo, Pubmed and Redalyc, using keywords in English, Spanish and Portuguese, together with Boolean operators (AND, OR); these were structured in an Excel matrix for analysis using the CASPe rubric. Result: Humanized care in pediatric services has a significant and positive impact on their overall well-being. This approach, based on respect, empathy, and effective communication, favors the construction of an environment of trust that facilitates the emotional accompaniment of caregivers throughout the health care process. Conclusion: Pediatric care significantly improves emotional, family and spiritual well-being. Empathetic, communicative and respectful care reduces stress, anxiety and vulnerability in patients and their families. Therefore, the implementation of the open-door model promotes family participation, improves clinical evolution, and optimizes treatment outcomes by integrating the family into the care.