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The definition of criteria for assessing the quality of municipal services

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  • J. .. Shestun

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This article considers approaches to definition of criteria to evaluate the quality of municipal services. The system characteristics that local authorities should apply in practice the provision of a service and monitor satisfaction with it.

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Handle: RePEc:cvt:journl:y::id:350
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File URL: https://www.scinotes.ru/jour/article/viewFile/350/350
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