Operational Effectiveness and Organizational Performance in the Philippine National Police Following the Implementation of the Revised Basic Internal Security Operations Course Training (BISOC)

This study examined the operational effectiveness and organizational performance of the Philippine National Police following the implementation of the revised Basic Internal Security Operations Course (BISOC). It aimed to assess the level of operational effectiveness in terms of community awareness, incident reduction, mission accomplishment, and operational readiness, as well as organizational performance in terms of compliance with rules and protocols, ethical standards, transparency and accountability, and leadership effectiveness. It also determined the relationship between operational effectiveness and organizational performance and tested differences when respondents were grouped according to selected profile variables. A quantitative research design was used, involving BISOC Batch within Class MAGSARIG 2022 graduates assigned in the MIMAROPA Region. Data were gathered through a structured questionnaire and analyzed using frequency, percentage, weighted mean, standard deviation, Kendall’s tau-b correlation, and Analysis of Variance (ANOVA) at a 0.05 level of significance. The findings revealed that the operational effectiveness of the PNP was perceived to be very high, while organizational performance and governance practices were rated very good. A strong and significant relationship was found between operational effectiveness and organizational performance, which means that improvements in operational capability are associated with better governance outcomes. Furthermore, no significant differences were observed when respondents were grouped according to age, sex, rank, BISOC batch, and nature of deployment, which reflects consistent outcomes of the training program across different groups. The study concludes that the revised BISOC contributes to improved operational capability and strengthens organizational performance of the PNP. It also shows that the program provides uniform benefits across personnel, reinforcing its role as an effective and inclusive training intervention.