L'invisible qui blesse : une étude traitant de la gestion des conflits et de l'équité en emploi dans le cas des minorités visibles au Canada

This study investigates, among companies covered by the Canada Employment Equity Act, the hidden side of numerical progress of visible minorities achieved through the implementation of employment equity plans. More specifically, the purpose of this study is to determine whether companies with the best perfor mance in terms of the act have recognized the potential for conflict associated with the integration of visible minorities through employment equity plans and if so, have put in place conflict resolution strategies. To reach our goals, a survey was carried out among the best performing companies in terms of the act. Moreover, two focus groups were conducted among representatives of visible minorities and of the companies. The data gathered shows that both the representatives of companies and of visible minorities identified situations of intra- and inter-ethnic conflicts as well as resolution measures. The discussion highlights the fact that the changes resulting from employment equity legislation have not yet reached their limits, and underlines the importance of acknowledging conflict in attaining the ultimate goal of the act: lasting employment equity.