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Sistema Integrado De Gestión Para Empresas Turísticas

Author

Listed:
  • ALBA LIGIA LÓPEZ RODRÍGUEZ

Abstract

RESUMENEl propósito fundamental del artículo es presentar los resultados del estudio del marco de referencia teórico y práctico (primera y segunda etapa), para lograr el objetivo de investigación en una tercera etapa, la cual consiste en la formulación del modelo de un Sistema Integrado para la Gestión de Empresas Turísticas, orientado a las Mipymes articuladas en la cadena productiva como una estrategia que contribuya al desarrollo y sostenibilidad de un destino turístico de clase mundial. El proyecto se desarrolla con el método descriptivo, partiendo del análisis de la política pública del Estado colombiano, de estudiosy experiencias de otros países, de directrices emanadas de organismos internacionales y de un estudio realizado en dos destinos turísticos.

Suggested Citation

  • Alba Ligia López Rodríguez, 2009. "Sistema Integrado De Gestión Para Empresas Turísticas," Estudios Gerenciales, Universidad Icesi, September.
  • Handle: RePEc:col:000129:006366
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    More about this item

    Keywords

    Sistema Integrado de Gestión en empresas turísticas; turismo sostenible; calidad en el servicio.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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