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"Producing People" in Documents and Meetings in Human Service Organizations

Author

Listed:
  • Malin Åkerström

    (Department of Sociology, Lund University, Sweden)

  • Katarina Jacobsson

    (School of Social Work, Lund University, Sweden)

Abstract

This thematic issue is devoted to how human service work may be influenced by accentuated administrative processes, as well as reinforced by digitalization, in contemporary society. The public sector has expanded the requirements of documentation, auditing and evaluation practices. Policy, problems and persons are shaped and enacted in meetings and documents. Meetings and documents comprise the forum for making highly important decisions for the individual client or for various categories of clients. Still, people’s participation in meetings and their reading and production of documents are often overlooked in studies of human service organizations. In this thematic issue, empirically-oriented researchers describe and analyze human service workers’ administrative routines, particularly focusing on processes of client inclusion and exclusion.

Suggested Citation

  • Malin Åkerström & Katarina Jacobsson, 2019. ""Producing People" in Documents and Meetings in Human Service Organizations," Social Inclusion, Cogitatio Press, vol. 7(1), pages 180-184.
    • Handle: RePEc:cog:socinc:v:7:y:2019:i:1:p:180-184
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    References listed on IDEAS

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    1. Jora Broerse, 2019. "“How Do We Put Him in the System?”: Client Construction at a Sport-Based Migrant Settlement Service in Melbourne, Australia," Social Inclusion, Cogitatio Press, vol. 7(1), pages 238-247.
    2. Elizabeth Martinell Barfoed, 2019. "Digital Clients: An Example of People Production in Social Work," Social Inclusion, Cogitatio Press, vol. 7(1), pages 196-206.
    3. Beth Archer-Kuhn & Stefan de Villiers, 2019. "Gendered Practices in Child Protection: Shifting Mother Accountability and Father Invisibility in Situations of Domestic Violence," Social Inclusion, Cogitatio Press, vol. 7(1), pages 228-237.
    4. Renita Thedvall, 2019. "Blend Gaps through Papers and Meetings? Collaboration between the Social Services and Jobcentres," Social Inclusion, Cogitatio Press, vol. 7(1), pages 218-227.
    5. Robert M. Emerson & Melvin Pollner, 2019. "Contingent Control and Wild Moments: Conducting Psychiatric Evaluations in the Home," Social Inclusion, Cogitatio Press, vol. 7(1), pages 259-268.
    6. Jochen Devlieghere & Rudi Roose, 2019. "Documenting Practices in Human Service Organisations through Information Systems: When the Quest for Visibility Ends in Darkness," Social Inclusion, Cogitatio Press, vol. 7(1), pages 207-217.
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