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Why Do You Feel That Way? Elaboration Questions and Feeling Heard in Political Talk

Author

Listed:
  • Brittany Shaughnessy

    (New Mexico Higher Education Department, USA)

  • Myiah Hutchens

    (Public Relations Department, University of Florida, USA)

  • Janet Coats

    (Consortium on Trust in Media and Technology, University of Florida, USA)

  • Ilyssa Mann

    (Marketing for Change, United States)

  • Caleb Wiegandt

    (Department of Journalism, University of Florida, USA)

  • Mónica Guzmán

    (Braver Angels, USA)

Abstract

Across two studies, the current work sought to understand the impact of elaboration questions in political discussion on perceptions of feeling heard and future discussion intentions. Participants were presented with a recorded video of a political conversation where we manipulated the presence and absence of elaboration questions in political conversations surrounding homelessness (Study 1) and abortion (Study 2). Results indicate the presence of elaboration questions increased perceptions of being heard and intentions to engage in discussion in the future. We also found significant indirect results where the relationship between elaboration questions and intentions to engage in future discussions was mediated by feeling heard. These findings were never moderated by whether participants agreed with the political stance taken in the conversation.

Suggested Citation

  • Brittany Shaughnessy & Myiah Hutchens & Janet Coats & Ilyssa Mann & Caleb Wiegandt & Mónica Guzmán, 2025. "Why Do You Feel That Way? Elaboration Questions and Feeling Heard in Political Talk," Media and Communication, Cogitatio Press, vol. 13.
    • Handle: RePEc:cog:meanco:v13:y:2025:a:9977
    DOI: 10.17645/mac.9977
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