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Excellence models in public administrations in the European Union

  • Dragan Cristian

    (Constanta Maritime University)

  • Stanca Costel

    (Constanta Maritime University)

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    Among excellence models in public administrations in the EU, CAF and EFQM are used most. In use are also models that countries have adapted or designed themselves (for example: the Swedish Quality Model, used since 1992, INK developed by the Netherlands and also used by Belgium, and KVIK in Denmark)

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    Article provided by Constanta Maritime University in its journal Constanta Maritime University Annals, Vol. 16, 2011.

    Volume (Year): 16 (2011)
    Issue (Month): 2 ()
    Pages: 33-36

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    Handle: RePEc:cmc:annals:v:16:y:2011:i:2:p:33-36
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