Excellence models in public administrations in the European Union
Among excellence models in public administrations in the EU, CAF and EFQM are used most. In use are also models that countries have adapted or designed themselves (for example: the Swedish Quality Model, used since 1992, INK developed by the Netherlands and also used by Belgium, and KVIK in Denmark)
Volume (Year): 16 (2011)
Issue (Month): 2 ()
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