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Évaluer la « valeur à l'usage » de l'informatique. Une architecture de tableau de bord

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  • François Xavier De Vaujany

Abstract

Various evaluation methods are offered by IS researchers, adopting either a causalist or a processual perspective. Some are focused on strategic addedvalues, whereas others suggest a more operational stance. From a strategic point of view, it seems that there are no systematic techniques to appraise technology ?value in use?. This article proposes several indicators to evaluate this intangible value.

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  • François Xavier De Vaujany, 2007. "Évaluer la « valeur à l'usage » de l'informatique. Une architecture de tableau de bord," Revue française de gestion, Lavoisier, vol. 0(4), pages 31-46.
    • Handle: RePEc:cai:rfglav:rfg_173_0031
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