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Co-Advertising, E-Wom and Social Responsibility

Author

Listed:
  • Davide Pellegrini

    (University of Parma, Italy)

  • Francesca De Canio

    (University of Parma, Italy)

Abstract

Following the digital revolution, the traditional divide between value creation - R&D, production and advertising - and value distribution and consumption – sales, use and post-use- is blurring. Individuals and companies are called to exchange multiple inputs and outputs before, during and after sale. The new contemporarity of value processes is gradually leading to a new convergence among parties. Companies are enabled to promote, intermediate and intercept the customers conversation; individuals are committed to the new social game and keeping companies under non-contractual observation. This study researches the effects of e-WOM (Electronic-Word of Mouth) of individuals through a netnography on 20 worldwide crowd-sourcing platforms. Findings demonstrate that the new overlapping of dialogue and sale can generate a positive loop between companies and individuals responsibility and reduce the distance between market and society.

Suggested Citation

  • Davide Pellegrini & Francesca De Canio, 2016. "Co-Advertising, E-Wom and Social Responsibility," The International Journal of Economic Behavior - IJEB, Faculty of Business and Administration, University of Bucharest, vol. 6(1), pages 41-58.
    • Handle: RePEc:but:ijebfa:v:6:y:2016:i:1:p:41-58
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