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Empfehlungen für den Umgang mit freiwillig und ehrenamtlich Engagierten in Tourismusorganisationen: Ergebnisse einer interdisziplinären Studie

Author

Listed:
  • Wagenseil Urs
  • Taufer Barbara
  • Hausmann Christin

    (Hochschule Luzern – Wirtschaft, Institut für Tourismuswirtschaft ITW, Rösslimatte 48, 6002 Luzern)

Abstract

For the first time an interdisciplinary research was conducted exploring the voluntary engagement in the Swiss tourism industry. The main outcome: Many tourist offers and events in a destination could not be implemented without volunteers. Finding and retaining a sufficient amount of volunteers became a major challenge within tourism organisations. Therefore, practical recommendations for people responsible were developed, showing possibilities how to maintain, manage foresighted and facilitate the voluntary engagement in the long run. The article highlights these recommendations.

Suggested Citation

  • Wagenseil Urs & Taufer Barbara & Hausmann Christin, 2015. "Empfehlungen für den Umgang mit freiwillig und ehrenamtlich Engagierten in Tourismusorganisationen: Ergebnisse einer interdisziplinären Studie," Zeitschrift für Tourismuswissenschaft, De Gruyter, vol. 7(2), pages 245-252, November.
    • Handle: RePEc:bpj:touwis:v:7:y:2015:i:2:p:245-252:n:11
    DOI: 10.1515/tw-2015-0211
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