IDEAS home Printed from https://ideas.repec.org/a/bpj/touwis/v13y2021i3p444-460n1.html
   My bibliography  Save this article

Nachhaltigkeitseinstellungen entlang der Customer Journey: ein nachfrageseitiger Vergleich der DACH-Länder vor und während der Covid-19 Pandemie

Author

Listed:
  • Seeler Sabrina

    (Deutsches Institut für Tourismusforschung (DITF), Fachhochschule Westküste Fachbereich Wirtschaft Fritz-Thiedemann-Ring 20, 25746 Heide Germany)

  • Köchling Anne

    (Deutsches Institut für Tourismusforschung (DITF), Fachhochschule Westküste Fachbereich Wirtschaft Fritz-Thiedemann-Ring 20, 25746 Heide Germany)

  • Krüger Manon

    (Deutsches Institut für Tourismusforschung (DITF), Fachhochschule Westküste Fachbereich Wirtschaft Fritz-Thiedemann-Ring 20, 25746 Heide Germany)

  • Eisenstein Bernd

    (Deutsches Institut für Tourismusforschung (DITF), Fachhochschule Westküste Fachbereich Wirtschaft Fritz-Thiedemann-Ring 20, 25746 Heide Germany)

Abstract

The Covid-19 pandemic poses unprecedented challenges for the global tourism industry. However, the pandemic is also seen as watershed moment and turning point towards more sustainability in post-Covid-19 tourism. Such positive transformation also requires tourists’ consciousness and their willingness to change as well as the reduction of the attitude-behaviour-gap. This empirical paper addresses existing knowledge gaps by examining the attitudes towards sustainability among the German, Austrian and Swiss travelling population. It also explores whether such attitudes have changed between 2018 and 2020. Generally, results show a certain restraint in case of sustainability aspects that require active engagement. Across the three case studies, somewhat positive shifts towards more sustainability between 2018 and 2020 were found and the Swiss show the greatest willingness to behave sustainably during holiday trips. Thus, this empirical paper provides an important contribution for more sustainable tourism post-Covid-19.

Suggested Citation

  • Seeler Sabrina & Köchling Anne & Krüger Manon & Eisenstein Bernd, 2021. "Nachhaltigkeitseinstellungen entlang der Customer Journey: ein nachfrageseitiger Vergleich der DACH-Länder vor und während der Covid-19 Pandemie," Zeitschrift für Tourismuswissenschaft, De Gruyter, vol. 13(3), pages 444-460, November.
    • Handle: RePEc:bpj:touwis:v:13:y:2021:i:3:p:444-460:n:1
    DOI: 10.1515/tw-2021-0028
    as

    Download full text from publisher

    File URL: https://doi.org/10.1515/tw-2021-0028
    Download Restriction: no
    File URL: https://libkey.io/10.1515/tw-2021-0028?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bpj:touwis:v:13:y:2021:i:3:p:444-460:n:1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.degruyterbrill.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.